On most projects, yes. We assign a dedicated Project Manager to oversee your installation from startto finish, ensuring timelines are met, quality is maintained, and communication is clear throughout the process.

We work across hotels, high-rise apartments, offices, retail spaces, public buildings, industrial units, and mixed-use developments.

Yes. We provide a complete service, from design and installation through to scheduled maintenance, compliance checks, and emergency call-outs.

Yes. We can inspect, upgrade, and maintain existing systems - even those installed by another provider - to bring them in line with current safety and compliance standards.

We plan works to minimise downtime, often phasing installations or working outside normalbusiness hours.

Our installations meet BS 9251 for residential, BS EN 12845 for commercial and industrial buildings, and relevant EN standards. We also work to any project-specific compliance requirements.

Absolutely. We regularly integrate with main contractors, M&E companies, and other trades to ensure the fire suppression element runs smoothly as part of the wider project.

We assess your fire strategy, building layout, and water supply to recommend the most suitable option. This could be a wet, dry, or alternate sprinkler system depending on the requirements of your project.

No, while we specialise in large-scale commercial and mixed-use developments, we also deliver tailored sprinkler solutions for smaller or more specialised sites.

Yes. Our in-house design team works closely with fire engineers, architects, and project managers tocreate a fully compliant sprinkler system tailored to your building’s fire strategy.

We recommend a full inspection and servicing at least once a year, in line with BS 9251 and BS EN12845 requirements. High-use or high-risk environments may require more frequent checks.

Not at all. Modern residential sprinkler heads are compact and can be colour-matched or concealed within ceilings. We always aim for a clean, unobtrusive finish that blends seamlessly with your interior.

Yes. We regularly install sprinkler systems in existing homes, extensions, and loft conversions. Our team will work with you to design a discreet and efficient system tailored to your property layout.

Residential fire sprinklers are designed to use minimal water—typically far less than the amount used by fire services. This helps limit fire damage while also reducing water-related damage to your home.

No. Sprinkler heads are designed to activate only when exposed to fire-level heat—usually around 68°C or higher. They will not activate due to smoke, burnt toast, or false alarms.

Each sprinkler head operates independently and only activates in response to high heat from a fire in that specific area. This ensures rapid localised suppression without unnecessarily soaking other parts of your home.

All SmartMist residential sprinkler systems are designed and installed to meet BS 9251 and comply with BS 9991 fire safety guidance for dwellings. This ensures both compliance and peace of mind.

While not always a legal requirement, fire sprinkler systems are often recommended or requested by building control, especially in multi-storey homes, loft conversions, or properties with limited escape routes. They’re a proactive way to protect your home and loved ones.

Fire sprinkler malfunctions are rare, but potential issues include leaks, corrosion, or accidental discharge. To prevent malfunctions, systems should be routinely inspected, and pressure and valve controls checked to ensure they operate correctly. Only heat activates sprinklers, meaning false alarms due to smoke or steam are extremely unlikely.

A single commercial fire sprinkler head typically discharges between 75 and 115 litres per minute, depending on the system type. This is significantly less than the 1,000+ litres per minute used by fire brigade hoses, helping to reduce fire damage while conserving water.

Yes, fire sprinkler systems can be retrofitted into most commercial buildings. However, factors such as ceiling space, water supply, and pipe routing must be considered. Retrofitting is often recommended for older buildings, hotels, offices, and apartment blocks to enhance fire safety without major structural changes.

A properly maintained commercial fire sprinkler system can last 40 to 50 years. However, components such as sprinkler heads, pipes, and control valves should be inspected annually, with full system testing carried out every 5 years to ensure continued compliance and functionality.

Fire sprinkler requirements in the UK depend on building regulations and fire risk assessments. While not legally required in all commercial properties, they are mandatory in certain high-risk buildings, such as warehouses over 20,000m², and recommended in hotels, care homes, and shopping centres to comply with BS EN 12845 standards.